Getting You What You Want, When You Need It

We currently use DPD, AGL and Pallex as our delivery providers to ensure a wide range of delivery options to meet your needs.

For all orders placed before 2pm, we aim to dispatch the same working day (Monday to Friday), subject to stock. Orders received after this, or at the weekend, will be dispatched the following business day. Orders placed after 2pm on Friday and over the weekend will be processed on Monday (ex. Bank Holidays).

For deliveries to Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, and Scottish Highlands, we unfortunately cannot offer next day delivery. However, we will aim to get this to you within 2-3 business days.

Delivery Options

Our standard delivery service aims to be with you within 2–3 business days.

For items needed urgently, we offer Next Day delivery, available at additional cost. To qualify these orders must be placed before 2pm, without exception.

For large orders requiring a pallet, we have a surcharge of £45.00.

All items must be signed for and we will not instruct delivery companies to leave orders without a signature. If you have changed this option with the delivery company, we cannot be held responsible.

Your shipping charges are non-refundable, even in circumstances of late delivery. Customers are also responsible for return shipping costs.

Delivery Charges

Delivery costs are calculated at the checkout and vary depending on the items purchased and the size of the order.

Delivery Regions

Currently, our website limits online orders to UK delivery addresses only.

Collection

It is possible to arrange the collection of your order by selecting ‘Collect from Multipipe’ at the checkout. Collection is only available from our Head Office / Warehouse at Unit 12 Great Hayes Business Park, Lower Burnham Road, Stow Maries, Chelmsford, CM3 6SQ.

Once your order is confirmed we will call you to arrange a collection day and time. Subject to stock, it is possible to collect the same day during office hours.